How can I return/exchange an item?

For full details regarding returns/exchanges, please read our Returns Policy.

Email us at info@amaiia-oro.co.uk & we'll help you out.

Is your jewellery waterproof?

It is recommended to keep all jewellery, including 'waterproof' jewellery, away from liquids & perfume.

'Waterproof' jewellery is typically made from stainless steel & goes through a specific process called 'PVD coating'. This makes the jewellery more durable when in contact with water, however, it does not mean that the gold plating will not fade or tarnish over time, it just takes longer to fade/tarnish. The only type of jewellery that is truly waterproof is pure gold which is expensive, however, gold-plated jewellery is an affordable alternative. As we use thick gold-plating, it means that our jewellery will last years.

Only the jewellery in our Core Classics Collection is more durable in water. However, we still recommend keeping this jewellery away from liquids, lotions & perfumes. For the rest of our jewellery, we recommend storing it away from liquids as contact with water/perfume etc can damage the gold-plating.

What kind of gold-plating do you use?

We use 18k Gold Plating for our Core and Refined Collection, and 24k Gold Plating for the Deslumbrar collection. We used advanced PVD and E-coating techniques in our plating process to ensue durability. In order to provide longevaity for our Sterling Silver pieces, we ensure that we use at least two microns.

Do you ship internationally?

Yes, head to our Shipping Policy page to see the shipping costs to your country.